Larah Vasquez
Hello! My name is Larah Vasquez.
GitHub Activity
Work history
- Senior Staff Technical WriterFebruary, 2024 - Present
- Architecting migration from flat URL structure to hierarchical information architecture, improving content discoverability and user pathfinding to accelerate trial conversions and reduce time-to-value for new customers.
- Implementing Diataxis framework across 477+ pages with standardized templates, establishing quality standards that scale with rapid product development while dramatically improving content creation efficiency.
- Building and maintaining comprehensive style guide ensuring consistent voice, terminology, and user experience across all documentation and UX copy, creating unified content experience from product to docs.
- Developing Jobs-to-Be-Done solution guides to capture and convert non-customer visitors (representing 80% of total documentation traffic) into qualified leads through targeted content addressing specific use cases.
- Planning and shipping documentation for feature launches using strategic architecture to create scalable content design that adapts without technical debt.
- Crafting UX copy for critical product features, ensuring seamless transition between in-product guidance and comprehensive documentation.
- Established cross-functional documentation program with templates, training, and “docs APIs” for engineers and product managers, reducing reactive documentation work while improving technical accuracy through source collaboration.
- Pioneering use of Claude Code and LLM tools for documentation automation, creating repeatable workflows that maintain authentic voice while achieving transformative efficiency gains.
- Senior Technical WriterMay, 2023 - February, 2024
- Rebuilt API documentation using OpenAPI specification with auto-generated endpoints, reducing developer integration friction while improving accuracy through single-source-of-truth architecture.
- Led comprehensive documentation audit identifying and resolving critical gaps blocking enterprise customer adoption, directly supporting sales engineering efforts for high-value accounts.
- Developed and maintained technical style guide establishing standards for API documentation, code examples, and developer communications, ensuring consistency across rapidly evolving platforms.
- Contributed production code to Next.js documentation site, implementing interactive examples and components that transformed static content into hands-on learning experiences.
- Collaborated with the design team on UX copy for developer dashboard and authentication flows, ensuring technical accuracy while maintaining accessibility for non-technical stakeholders.
- Achieved zero documentation-related findings during SOC 2 compliance audit through rigorous accuracy standards and comprehensive security control coverage.
- Established feedback loops between documentation and product teams, ensuring content evolved with rapid release cycles while maintaining enterprise reliability standards.
- Senior Technical WriterNovember, 2018 - May, 2023
- Managed comprehensive documentation for Unity's multiplayer services across multiple SDK releases, supporting game developers building networked experiences from indie to AAA scale.
- Built automated testing workflow validating all code samples against SDK releases, eliminating outdated examples that previously caused developer frustration and support escalations.
- Partnered with the UX team to improve error messages and in-editor guidance for multiplayer features, creating cohesive experience from IDE to documentation.
- Developed unified onboarding guide that became primary resource for multiplayer integration, measurably reducing time-to-first-successful-connection for new developers.
- Established GitHub and Discord feedback channels creating continuous improvement loop between community needs and documentation priorities—resulting in higher relevance and accuracy.
- Mentored team of 4 technical writers while maintaining individual contributor excellence, creating standardized processes that dramatically reduced onboarding time.
- Collaborated with engineering teams to improve API naming conventions and error messages at the source, reducing compensatory documentation needs and improving overall developer experience.
- Technical WriterNovember, 2016 - October, 2018
- Created complete documentation system from ground up, establishing templates, style guides, and processes that scaled with rapid product development in resource-constrained startup environments.
- Developed developer documentation that increased self-service SDK integration success rate, reducing support team burden during critical growth phase.
- Implemented analytics tracking to identify high-impact content opportunities based on user behavior patterns and support ticket analysis—bringing data-driven approach to content prioritization.
- Partnered with engineering to improve API design and error handling at the source, demonstrating technical insight beyond traditional documentation.
- Created an internal knowledge base that reduced support ticket resolution time through standardized troubleshooting workflows and solution documentation.
- Developed comprehensive onboarding documentation for support team members, establishing foundation for scalable customer success operations.
- Identified documentation gaps through support ticket analysis.